This Privacy Policy explains how AgriTrack collects, uses, stores, protects, and shares information when you use the AgriTrack mobile, web, or related farm management services. By using AgriTrack, you agree to the practices described in this policy.
1. Information We Collect
Depending on the features you use, AgriTrack may collect or store the following categories of information:
- Account information: name, phone number, email address, user role, login credentials, and authentication status.
- Farm profile information: farm name, farm type, location details entered by the user, farm size, production activities, and farm setup information.
- Crop records: crop names, planting dates, activities, inputs, harvest records, notes, and related crop lifecycle information.
- Livestock records: animal identification, breed, sex, age, health records, vaccination records, breeding records, production records, feeding records, and veterinary visit records.
- Financial records: income, expenses, budgets, loans, farm transactions, and reports entered by the user.
- Inventory records: farm inputs, stock quantities, suppliers, expiry dates, storage locations, and inventory movements.
- Task and reminder data: scheduled farm activities, task assignments, priorities, completion status, and notification preferences.
- Technical information: device type, operating system, app version, network status, crash information, logs, and usage diagnostics where enabled.
- Media and files: images or documents uploaded for crop, livestock, inventory, profile, or farm records, where the feature is available.
2. How We Use Information
AgriTrack uses information for the following purposes:
- To create and manage user accounts and sessions.
- To help users record, update, analyze, and retrieve farm management information.
- To support offline-first usage and synchronize information when internet connectivity is available.
- To generate farm summaries, reports, financial insights, inventory alerts, and task reminders.
- To improve application performance, reliability, security, and user experience.
- To provide support, troubleshoot issues, and prevent unauthorized access or misuse.
3. Offline Storage and Cloud Synchronization
AgriTrack may store data locally on your device to allow farm operations to continue when internet access is unavailable. When cloud synchronization is enabled, selected records may be sent securely to AgriTrack servers or connected backend services so that data can be backed up, synchronized, and accessed across supported devices.
Some sensitive session or credential information may be stored using secure storage mechanisms provided by the device platform.
4. Permissions
AgriTrack may request permissions only where needed for specific features. These may include:
- Notification permission: to send farm task reminders, alerts, and app notifications.
- Storage or media permission: to attach images, documents, or files to farm records where supported.
- Camera permission: to capture farm, crop, livestock, inventory, or profile images where supported.
- Location permission: only where location-based farm setup, weather, mapping, or reporting features are enabled.
You can manage permissions through your device settings. Disabling a permission may limit some AgriTrack features.
5. Sharing of Information
We do not sell user information. Information may be shared only in limited cases, such as:
- With authorized users within the same farm, organization, or account where role-based access is enabled.
- With service providers that support hosting, database storage, authentication, analytics, notifications, or technical operations.
- When required by law, regulation, court order, or lawful government request.
- To protect the rights, safety, property, or security of AgriTrack, its users, or the public.
6. Data Security
AgriTrack applies reasonable technical and organizational safeguards to protect user information, including authentication controls, role-based access, secure credential handling, database access controls, and appropriate transport security where supported. However, no digital system is completely secure, and users should keep login credentials private and use strong passwords.
7. Data Retention
We keep information for as long as necessary to provide AgriTrack services, support farm records, comply with legal obligations, resolve disputes, and maintain security. Users may request correction or deletion of their information, subject to technical, legal, backup, and legitimate operational requirements.
8. User Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, export, restrict, or request deletion of your personal information. You may also manage certain data directly inside the app by editing or deleting records where the feature is available.
9. Children’s Privacy
AgriTrack is intended for farm owners, farm managers, agricultural organizations, and authorized users. It is not intended for children. Users should not create accounts for children or enter children’s personal information unless they have appropriate authority and lawful basis to do so.
10. Third-Party Services
AgriTrack may use third-party infrastructure or services for hosting, databases, notifications, analytics, maps, weather, authentication, or technical support. These providers may process information according to their own privacy and security practices. We encourage users to review the policies of any third-party services connected to AgriTrack.
11. International Data Transfers
Where cloud services are used, information may be processed or stored in countries outside your own. We take reasonable steps to ensure that data is handled securely and consistently with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in AgriTrack features, technology, legal requirements, or operational practices. When changes are made, the effective date at the top of this page will be updated. Continued use of AgriTrack after updates means you accept the revised policy.
13. Contact
For privacy questions, correction requests, deletion requests, or support, contact the AgriTrack Team through the official support channel provided in the app or through Code Station Uganda.
Phone / WhatsApp: +256 783 836 394 / +256 785 898 296